Effective Date: November 24, 2024

Welcome to LifeBinder. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our platform. By accessing or using LifeBinder, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We collect information you provide directly, such as:

• Name, email address, and phone number when creating an account

• Payment information when subscribing to our services

• Documents and data you upload to your LifeBinder

b. Non-Personal Information

We collect technical and usage data, such as:

• Browser type, operating system, and device information

• IP address and location

• Website usage patterns through cookies

2. How We Use Your Information

We use your information to:

• Provide and improve LifeBinder services

• Securely store and manage your uploaded documents and data

• Process payments and subscriptions

• Respond to customer support inquiries

• Analyze usage to enhance user experience

• Send service updates and promotional offers (you can opt out anytime)

3. Sharing Your Information

We do not sell your personal information. We may share your information:

• With trusted third-party service providers: For payment processing, cloud storage, or analytics, under strict confidentiality agreements

• To comply with legal obligations: When required by law or to protect our rights

• With your consent: When you explicitly share documents with trusted individuals

4. Data Security

We prioritize the security of your data through the following:

• Encryption: AES-256 encryption for stored data and TLS (SSL) for data in transit

• Access Controls: Two-factor authentication and strict internal access policies

• Compliance: Adherence to SOC 3, HIPAA, and PCI DSS standards

• Monitoring: Regular security audits and activity logs to identify potential risks

5. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Withdraw consent for data processing at any time

• Export your stored data

To exercise your rights, contact us at support@lifebinder.com.

6. Cookies and Tracking

LifeBinder uses cookies and similar tracking technologies to enhance your experience. Cookies may collect:

• Preferences and session data to optimize functionality

• Analytical data to improve our services

You can control cookies through your browser settings.

7. Data Retention

We retain your information for as long as your account is active or as necessary to provide our services. You can request the deletion of your account and associated data at any time.

8. Third-Party Links

LifeBinder may include links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before sharing your data.

9. Children’s Privacy

LifeBinder is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated to users.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

LifeBinder - Email: support@lifebinder.com